Quality Management Developers

QQMD is one of Egyptian's Fastest Growing Healthcare Operation , Economic & Quality Management Company

Turning Quality Into Reality.

Advanced Training Package For Hospital

    

Advanced Quality Training Program "Turning Quality into reality"

QMD provides Quality training on different levels of training; advanced training is parallel to functions implementation of organization preparation for accreditation.

  • Core level of advanced training

Training on the main functions of quality management provide the knowhow of implementation and monitoring

  • On job training "OJT" module

Provided on-site training for technical quality issues

  • Optional training module

More advanced techniques for deep management strategies

  • Customized training module

During Organization gap analysis consultation team will initiate a training needs assessment "TNA" system to be conducted and maintained by Human resources "HR", based on the results of initial TNA, a customized training is going to be conducted. Note: positions to be assessed will be nominated by top management based on Job complexity and criticality.

Topics covered in core level of advanced training:


Topic

Number of sessions "2 hours per session"

Quality as a strategy:

5 sessions

Process Management

1 session

Quality Strategy

1 session

Quality planning

2 session

Skills of Gap analysis

1 session

The Know-how of quality functions:

40 sessions +18 optional sessions

Auditing and survey Function

5 session + 9 optional sessions

Departmental Audit

2 sessions

Medical record Auditing

2 sessions

IPSGs practice

1 session

Optional

QMS "ISO 9001 – 2008"

6 sessions

Optional

Effective
"beyond vertical auditing"

3 sessions


Measurement Function

11 sessions + 2 optional sessions

Key performance indicator overview

2 sessions

Dashboard follow-up

2 sessions

Medical record System Indicators

1 sessions

IPSGs measurement

2 sessions

FMEA tool of proactive control

2 sessions

Customer satisfaction Index

2 sessions

Optional

Work Performance index

2 sessions

Improvement function

7 sessions + 5 optional sessions

Improvement of Major 4 process

2 sessions

Plan Do Check Act Methodology of Improvement

2 sessions

Policy and procedure consolidation campaign

3 sessions

Optional

Six Sigma

5 sessions

Communication

4 sessions

Committees

2 sessions

Interdepartmental relationship

2 sessions

Risk Management

6 sessions

Implementation of Root cause analysis

3 sessions

Risk Management in Hospitals RCA & FMS

3 sessions

Quality integration with Clinical Performance

6 sessions

Clinical Audit "Monitoring clinical Practice"

2 sessions

Clinical Pathway "Standardization of Clinical Practice"

2 sessions

Patient and family rights in hospitals

2 sessions

Use of IT in Quality management functions

2 optional sessions

Optional

Excel and Minitab

2 sessions

Demonstration of Complete Model:

3 sessions

Medication   management and use "MMU" from Quality perspective

1 session

Monitoring of   MMU Workshop

1 session

Root Cause analysis on a medication problem Workshop

1 session

Infection Control

6 sessions

Advanced Infection Control methodologies

6 session

Presentation of a full year quality functions

2 sessions


 

Advanced Program specifications

Provided as: 55 training sessions + 18 optional sessions

Timing: 2 hours / session

Duration: Program can be conducted in flexible schedule within the first 6 months of accreditation

No. of trainees' limits:

Max trainees no.: 20 trainees